How long will my order take to ship?

Orders are dispatched within 3 to 5 business days and typically arrive within 7 to 9 business days after dispatch.

Do you offer Cash on Delivery?

No, COD is not available currently.

What is the return policy?

Returns are accepted within 2 days of delivery. Item must be unused, unworn, and in original packaging. Contact us to initiate a return.

For detailed return & exchange policy click here

What materials are used in Jumee Jewels pieces?

All Jumee Jewels pieces are crafted in gold-plated brass and set with certified Swarovski crystals. Our pieces are hypoallergenic and designed for everyday wear on all skin types.

Are the crystals real Swarovski?

Yes. Every piece in the Jumee Jewels collection features genuine certified Swarovski crystals sourced from Austria, known worldwide for their precision cut, exceptional brilliance, and consistency.

Are the rings adjustable?

Yes. All Jumee Jewels rings are adjustable and designed to fit most finger sizes comfortably. Simply adjust gently to your preferred fit.

Is Jumee Jewels jewellery suitable for sensitive skin?

Yes. All our pieces are hypoallergenic and crafted on surgical-grade base metal with elite gold plating making them suitable for most sensitive skin types.

How should I care for my Jumee Jewels pieces?

•  Keep away from water, perfumes and lotions.
•  Wear your jewellery last and remove it first.
•  Store in the provided microfiber pouch when not in use.
•  Clean gently with a soft, dry cloth.
•  Avoid dropping or knocking against hard surfaces.

Can I wear Jumee Jewels in water?

We recommend removing your pieces before bathing, swimming, or any water exposure. Prolonged contact with water can affect the gold plating finish over time. For best results keep your jewellery dry and store it in the microfiber pouch provided.

How can I get in touch with Jumee Jewels?

You can reach us at jumeejewels@gmail.com or message us on Instagram @jumeejewels. We typically respond within 24 hours on working days.